SuperKos Co., Ltd. supplies Korean beauty products to online sellers, retailers and distributors. Ask about listed or non-listed brands such as BE PLAIN, THANK YOU FARMER, HYGGEE, LILYFIELD, COSHEAL, NINELESS, Anua, Toun28 and many more. The minimum order value is US$500.
Send your brand, product names or links, quantities and destination country. We check availability, minimum quantities and wholesale prices for your request.
Orders are supplied EXW Gimpo, South Korea; you can arrange collection, or ask us to arrange EMS or EMS Premium shipping. For confirmed shipments, we can provide a commercial invoice, packing list and certificate of origin. Material Safety Data Sheets (MSDS) may be available for selected products. Brand and shipping availability depend on your order and destination.
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How to order
- Send your request. Tell us the brands, products, quantities and destination country.
- Check our confirmation. We check availability, prices and minimum quantities. For confirmed items, we send a proforma invoice: a document showing your order and the amount to pay.
- Confirm payment. The standard terms are a 50% deposit after order confirmation and the remaining 50% before shipment.
- Arrange shipment. After full payment, we prepare the agreed documents and release the order using the agreed shipping arrangement.
Brands and product availability
Which brands can I ask about?
You can ask about the brands on our Brands page, including LILYFIELD, COSHEAL, NINELESS, Anua and Toun28. We confirm whether the requested products can be supplied to your destination. A brand listing does not mean every product is currently in stock.
How do I check stock or ask about a product that is not listed?
Send the brand, product name or link, quantity and destination country so we can check availability. Brand policies and current availability can affect what we can supply. Please wait for our confirmation before planning your order.
Can you confirm shelf life or expiry dates?
We can check the available product information for the exact items in your request. Include the product name or link and tell us what shelf-life or expiry information you need.
Can I request samples?
Sample availability depends on the brand and product. Send the sample items and quantities you would like so we can confirm the available options.
Can you provide product images or marketing materials?
We can confirm what materials are available for your requested brands and products. Availability depends on the brand’s permission and the materials it provides.
Orders, minimum quantities and prices
What is the minimum order?
The minimum order value is US$500. Individual products may also have a minimum order quantity, often called MOQ. We confirm those quantities for your requested items.
How do I get a wholesale price quotation?
Use the quotation form and send the following:
- Your name and email address.
- The brand and product names, or product links.
- The quantity you want for each product.
- Your destination country.
- Any required delivery date or documents.
You can also include your company or store name and attach a product list. We check availability, minimum quantities and prices before issuing a proforma invoice.
How are wholesale prices decided?
Prices depend on the brand, products, quantities and current availability. We confirm prices for your request; we do not use one fixed discount for every product.
How long will it take to prepare my order?
We confirm the preparation time for each order. It depends on the products, availability, quantities and shipping arrangement. Preparation time and shipping time are separate.
What does box quantity mean?
Box quantity is the number of items in a carton when a product has a carton requirement. Ask us to confirm the carton size for the products you want.
Can I order less than a product’s minimum quantity?
We need to check this for the exact products and quantities you request. Product minimums and carton requirements vary. The minimum order value still applies.
Payment
How can I pay?
Payment options include bank transfer (T/T), PayPal and Wise. We confirm the available method with your quotation or proforma invoice.
When do I pay?
The standard payment terms are 50% after order confirmation and 50% before shipment. Check the payment details on your proforma invoice before paying.
Which currency should I use?
Your proforma invoice states the currency and the amount to pay. Please check both before sending payment.
Who pays bank or payment service fees?
We confirm any applicable fees with your quotation or proforma invoice before payment. This makes the amount due clear before you pay.
Shipping and collection
Where are orders shipped from?
Orders are supplied EXW Gimpo, South Korea. EXW means that goods are made available for collection at the agreed location. You may arrange collection through your own freight forwarder, a company that handles transport for you.
Can SuperKos arrange shipping?
On request, we can arrange EMS or EMS Premium (FedEx), subject to availability for the shipment and destination. You remain responsible for import clearance in your country.
Can I use my own freight forwarder?
Yes, you can arrange collection through your own freight forwarder. Send us the forwarder’s details and collection instructions before we release the shipment.
Can you ship to my country?
We confirm the available shipping arrangement for your country and requested products. Brand rules, courier services and destination-country requirements can affect the options.
How much does shipping cost?
Shipping cost depends on the shipment’s weight or size, destination and transport service. We confirm the cost when the shipping arrangement is agreed.
How long does delivery take?
Delivery time depends on the destination, transport service and customs processing. The relevant transport estimate is confirmed for each shipment; there is no fixed delivery time for all orders.
How do I track my shipment?
If we arrange a courier shipment, we provide tracking details after handover when the service supports tracking. If you use your own forwarder, ask that company for tracking updates.
Documents and customs
Which export documents can you provide?
For confirmed shipments, we can provide a commercial invoice, packing list and certificate of origin. Tell us which documents your courier, forwarder or destination requires before shipment.
Can you provide MSDS or other product documents?
Material Safety Data Sheets (MSDS) may be available for selected brands and products. Send the exact items and document requirements so we can check. Other certificates or files must also be confirmed for the requested products.
Are import duties and taxes included?
No. You are responsible for import clearance, duties, taxes and compliance with your country’s requirements. Check those requirements before shipment.
Can you declare a lower value on the shipping documents?
No. We issue accurate commercial documents that reflect the transaction. We do not under-declare goods or issue invoices showing a lower value than the actual transaction.
Changes and order problems
Can I change or cancel an order?
Contact us as soon as possible to ask about a change or cancellation. What is possible depends on the order’s status, the confirmed items and whether processing has started.
What should I do if I receive the wrong products?
Contact us promptly with your order details and clear photos of the products received. We will review the information and explain the next step.
How do I report another problem with my order?
Email us with your order details and supporting information. We will review the problem using the order and shipment information available.
How can I contact SuperKos?
Use the quotation form for a new wholesale request, or find our email address and phone number on the Contact page. You can also visit our separate FAQ page for ordering guidance.
